Our Companies
- COMPLEX IQ
- CELMA S.A.
- QUINTO
- OZAMECH (QUINTO PLANT)
- OSTRANA GmbH (Austria)
- KOMPLEXMETAL-UKRAINE
- PREMIUM TECHNIK POLSKA
- COMPLEX AUTOMOTIVE BEARINGS
- METALZBYT
- COMPLEX WÄLZLAGER DEUTSCHLAND
- ZHS Sp. z o.o.
- HERTZ Polska Sp. z o. o.
- DIE MASCHINENFABRIK JOTES
- COMPLEX PRODUCTION
- CMX OUTLET
- COMPLEX FINANCE
- IBS POLSKA
- CONNECTON
Segments
- Tools, power tools and machine tools
- Bearings and driveline components
- Industrial bolt connections
- Bearings and automotive parts
- Industrial and automotive chemicals
- Mining machinery and equipment
- Special welded structures
- Automatics, Hydraulics, Industrial pneumatics
- Logistics
- Industrial and commercial fixed properties
Quality policy
From the very beginning, Complex IQ has directed all his actions at increase in customer satisfaction. We are constantly in the process of development so as to gain the title of the Best Bearing Supplier.
WHY DO CUSTOMERS CHOOSE COMPLEX?
CLIENT ABOVE ALL
COMPETENCE
QUALITY
WIDE PRODUCT RANGE
CLEAR COOPERATION RULES
RELIABLE SUPPLIER
• we identify customer needs thoroughly and in a complex way in order to guarantee maximum customer satisfaction,
• we select and educate our staff so that they fully meet customer all high expectations,
• we guarantee high technical value of the products and competitive prices,
• we grant special guarantee terms for the period of up to 36 months,
• we offer immediate availability of wide product range,
• we ensure punctual deliveries, express deliveries within 12-24 hours from the time of placing the order in the area of Poland, ,
• we guarantee clear cooperation rules, favourable financial terms and advantageous forms of payment,
• we guarantee individual approach to the customer.
There is one key aim of all our actions - precise and complex identification of customer needs. Customers motivate us to work hard and take up innovative solutions. The modern implemented IT system, used for management of customer relations, enables offer adjustment to customer needs.
In COMPLEX, over 160 people with the highest qualifications and extensive experience are working for you. Over 60% of our staff are the people with university degree. Our technical advisers working in sales departments are highly qualified engineers, who have profound knowledge on bearings and also on the character of production in many fields of industry. Owing to the internal system of trainings and extensive experience, our employees can recognize and meet your needs.
At all stages of activity - from product design through adequate solution advice and carrying out orders - we provide products and services of high and stable quality. We check the quality of each product batch in our laboratory. Rigorous quality control allow us to grant special guarantee conditions, even up to 36 months.
Due to extensive experience, wide range of the offered bearings and extensive contacts with world branch leaders, we can guarantee delivery of any kind of bearing. In our offer, we have both miniature ball bearings and large-size barrel bearings. We realize all the untypical orders. Upon customer request, we manufacture bearings of modified dimensions. We offer the possibility to modify almost all parameters of bearings according to customer request - from various kinds of used steel, through internal dimensions to various kinds of lubricants. We are still building up our offer and adjust to customer needs.
We are building our position and reliability on the basis of many-year cooperation with industrial plants, manufacturers of machines, devices, tools and the companies from agricultural and automotive branch. We always try that our contacts are characterized by clear principles of cooperation. We care about customer, he never cannot get disappointed so we try to be flexible by adjusting our offer to customer requirements and by various possibilities of financing and favourable terms of payment.
Global look at customer service is our advantage. We guarantee wide product range and favourable delivery terms. We have modern offices, laboratory, large storage space in Logistics Centre in Stryków near Łódź, and customs agency. All big deliveries are conducted at COMPLEX expense. We deliver our products on time, to every place in Poland (within 12-24 h) and to 20 countries in the world.